Privacy Policy
This policy explains what personal data we collect when you use lafabricaworld.com, join the waitlist, pay a deposit or, when it opens, order a map; why we collect it; and what rights you have. We follow Ecuador's Organic Law on Personal Data Protection (LOPDP, 2021) and, for visitors in the European Union, the General Data Protection Regulation (GDPR).
1. Who is responsible
Gotronicec S.A.S. (RUC 0993366005001), a company registered in Guayaquil, Ecuador, trading as La Fábrica World ("we"). Contact for any privacy matter: hello@lafabricaworld.com.
2. What we collect and why
| Data | Purpose | Legal basis | Kept for |
|---|---|---|---|
| Email, name, role, main platform, and what you need most (optional) | Manage the waitlist, tell you when your spot opens, and decide what to build first | Your consent | Until you ask us to delete it, or 24 months after the waitlist closes |
| Record of your consent: which document, its version, date and time, browser type, and a one-way scrambled code (hash) of your IP address | Prove that you agreed, as the law requires | Legal obligation | As long as your waitlist entry exists, plus the period needed to defend a claim |
| If you ask for your result in the cost calculator: your email, your country, the hours per map, what your hour is worth and the cost you got; also your browser type and a one-way scrambled code (hash) of your IP address | Email you your result; the browser and the IP code only to stop abuse (sending limits) | Your request; to stop abuse, legitimate interest | 12 months, or until you ask us to delete it |
| Product news and offers (only if you tick the optional box, on the waitlist or in the calculator) | Send one or two emails a month about the product and its offers; if you came through the calculator, the offer may take into account the cost you got | Your consent | Until you unsubscribe |
| Messages you send us, and our replies | Answer your questions and support requests | Your request and our legitimate interest in helping you | Up to 12 months after the conversation ends, or until an open claim is resolved |
| If you pay a deposit: your name, email, amount, date and PayPal transaction number. We do not receive your card or bank details. | Take and refund the deposit, and keep accounting records | Contract and legal obligation | As long as tax law requires |
| When the map service opens: the images you send us, the map we deliver, and the details of your order | Build your map, check its quality, fix problems, support you, and send you your map again if you lose it | Contract | 12 months after delivery, so you can get your map back if anything happens to your copy, unless you ask us to delete them sooner |
| Security signals from the anti-bot check | Block spam and abuse of the form | Legitimate interest in keeping the service secure | Processed by Cloudflare, not stored by us |
| Anonymous visit statistics (pages, country, device type) | Understand how the site is used and improve it | Legitimate interest | Aggregated; no individual profile |
Fields marked as required are needed to join the waitlist or complete an order; if you leave them empty we cannot do it. Everything else is optional. When we no longer need your data, we delete it or turn it into statistics that cannot identify you.
We do not store your IP address in readable form. We do not sell your data, we do not share it for targeted advertising, we do not give it to other companies for their own marketing, and we do not use it for automated decisions about you.
3. Your images
- Send only images that you made or have the right to use.
- Please do not include personal information in your images, such as photos of people, names, addresses or phone numbers. We do not try to identify anyone in them.
- We use your images only to build your map, check its quality and support you. Only the people working on your order see them.
- We never use your images or maps in our marketing without your written permission.
4. Emails we send
Service messages, such as telling you that your spot is open or confirming a deposit or an order, are part of what you asked for. The calculator result is sent only when you ask for it. News and offers are sent only if you ticked the optional box. Every news email has a link to unsubscribe, free of charge, at any time; unsubscribing does not stop service messages.
5. Who processes your data for us
- Cloudflare, Inc. (United States): hosting, database, anti-bot check (Turnstile) and cookie-free visit statistics.
- Zoho Corporation (United States): our company email, hello@lafabricaworld.com, used to write to you about the waitlist.
- PayPal: takes deposits, only if you choose to pay one, into the company account of Gotronicec S.A.S. PayPal handles your payment under its own privacy statement.
We may also disclose data, only as far as necessary: when the law or a valid order from an authority requires it; to establish or defend legal claims or protect someone's safety; to our lawyers and accountants, who must keep it confidential; and if the company merges, receives investment or is sold, in which case whoever takes over must respect this policy and we will tell you first.
These providers may store data outside Ecuador and the EU. We only use providers that offer adequate safeguards, such as standard contractual clauses. You can ask us for more information about these safeguards.
6. Links to other sites
Our site links to sites we do not control, such as Roblox and PayPal. This policy does not apply to them; read their own privacy policies.
7. Your rights
You can ask us at any time to: access your data; correct it; delete it; object to or restrict its use; receive it in a portable format; know who we have shared it with; and withdraw your consent (this does not affect what we did before). Write to hello@lafabricaworld.com from the email you registered. It is free. We may ask you to confirm your identity before acting. We answer within 15 days.
If you are not satisfied, you can complain to Ecuador's Superintendency of Personal Data Protection or, in the EU, to the data protection authority where you live or work.
8. Security
All traffic uses HTTPS. Access to the database is limited to the people who run the service. The form is protected against bots and repeated attempts. No system is completely secure; if an incident puts your data at risk, we will notify the authority and you as the law requires.
9. Children
The waitlist is for people aged 18 or over. People aged 13 to 17 need permission from a parent or guardian, and people under 13 may not join. If the age of digital consent in your country is higher, that age applies. If you believe a child has given us data, write to us and we will delete it.
10. Changes
If we change this policy, we will update the version and date above. If the change affects how we use the data you gave us, we will tell you before it applies and ask for your consent again where the law requires it.